Revocation Instruction
Right of Revocation
You may revoke your declaration to conclude a sales contract within a period of two weeks in textual form (e.g. by letter or e-mail) without stating a reason or by returning the goods. The grace period for revocation begins earliest upon receipt of the goods and this notification by the recipient (in case of recurring deliveries of the same type of goods not before receiving the first partial delivery) and not before we have met our information duties and other duties as defined by Civil Code (§ 312c sec 2 BGB in conjunction with § 1 sec. 1, 2 and 4 BGB-InfoV as well as § 312e sec 1 clause 1 BGB in conjunction with § 3 BGB-InfoV). The timely despatch of the revocation or the goods shall be deemed sufficient for compliance with the revocation term.
The revocation must be sent by post or e-mail to:
Caballo Horsemarket
Nadine Hübner
Hauptstraße 23
D - 96242 Sonnefeld
Email: (A mail address is hidden due to spam protection. Please enable JavaScript in your browser and reload this page in order to see the address.)
Consequences of revocation
In the event of effective withdrawal any mutually received benefits are to be refunded and possible benefits derived (e.g. interest) to be returned. Should the customer not be able to return the goods or only return them partially or in a deteriorated condition then the customer will be obligated to value replacement. In the case of the item being delivered, this only has validity in as far as the deterioration of the item exclusively results from its inspection such as would be the case in a store, for example . In other respects you can avoid the obligation to compensate for deterioration due to the utilisation of the good as intended by not using the goods as if they were your property and by refraining from doing anything that could impair their value. You have to bear the costs of the return if the delivered goods conform to the ordered ones and if the price of the returning goods does not exceed an amount of 40 Euros. You also have to pay for the return although the price exceeds 40 Euros, when you have not reciprocated or performed a partial payment as contracted at the time of the revocation. In all other cases return delivery is free of charge for you. Non transportable things will be picked up at your place. Requests for re-compensation for payments must be met within 30 days after sending the declaration of withdrawal or after returning the goods.
End of the revocation notice.
The power of revocation does not apply to distance selling contracts for the delivery of merchandise which: is either custom-made to customer's specifications or is clearly custom-tailored to meet personal demands or is not fit for reshipment due to properties and conditions or is apt to suffer spoilage or has reached its expiry date.
The right of rescission does not apply to distance selling contracts for the delivery of audio and video recordings or software if their seal has been broken by the customer.
The power of revocation is not applicable if you are an entrepreneur under § 14 German Civil Code (BGB) and are engaged in according commercial or freelance business activities at the time of the contract's conclusion.